Changes Coming to FITARA Scorecard

The results of the 13th FITARA scorecard, a program developed in 2015 to measure and incentivize agencies to meet key IT modernization goals, were released in January leading to a discussion of what is next for this measurement program.

The latest results showed modest improvements, but scores for the most part have remained steady over the past two measurement cycles. On this scorecard, 13 agencies maintained the same scores from July 2021 with seven earning higher marks. A handful of agencies received lower overall marks, due primarily to their inability to transition from a legacy contract vehicle to the new preferred government-wide Enterprise Infrastructure Solutions (EIS) for telecommunication technology. A March 31, 2022, deadline to move 90% of work to EIS should push many of these scores back up for the next report card.

Knowing there is still a lot of work to do in terms of modernization, the committee that oversees the program has begun discussing new measures to better reflect the current state of government IT and support recent executive-level initiatives around modernization, security, and customer service. Continue reading

Cloud Is No Longer the Exception, but the Rule

Remote work, necessitated by the pandemic, accelerated many agencies' move to cloud computing. With remote and dispersed teams here to stay, cloud is a critical, if not primary, infrastructure for a number of organizations. With this wide reliance on cloud, the Cybersecurity and Infrastructure Security Agency (CISA) has been releasing Trusted Internet Connections 3.0 Use Cases, which give federal agencies guidance on applying network and multi-boundary security for remote users.

Similarly, the Defense Information Systems Agency (DISA) recently combined its Cloud Computing Program Office (CCPO) with its services directorate and ecosystem. This move, creating the Hosting and Compute Center (HaCC), recognizes the long-term reality of cloud and the role it plays in delivering services and powering everyday work for the agency. The HaCC will be "responsible for providing the warfighter with critical hosting and compute functions using modern data center and cloud capabilities." This functionality supports a number of Defense Department initiatives including Joint All Domain Command and Control. Continue reading

Putting a Value on Trust — Introducing Zero Trust Security Approaches

With so many high-profile hacks this year, it's easy to want to throw up your hands and say, "Is there nothing that can be trusted?!" Interestingly, that lament is what is driving the latest approach to cybersecurity -- zero trust. Zero trust is what it sounds like, a security approach centered on the belief that organizations should not automatically trust anything accessing their systems either inside or outside their perimeters. Instead, all people and devices must be verified before access is granted. To the untrained eye, this seems untenable. How, in this day and age, when we depend on digital information and connection to do most anything, can we use a process where we have to constantly verify identity and access permissions? Luckily, the practice of zero trust is more sophisticated than its premise.

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The Telework Genie is Free. Now What?

In regards to remote working, the general consensus seems to be, "you can't put the genie back in the bottle."

A good portion of the government workforce has been working from home for the past year, and the world has continued turning. In fact, some agencies report productivity is up since teleworking became the norm. While people will return to the office, it will look different with many alternating office days with days they work from home. The past year has shown us that working arrangements do not necessarily need to be confined to an office. And, when we also remove the stress of students learning from home, caring for homebound elderly parents, and a pandemic in general, employees may realize a new level of balance and job satisfaction.

To support the continued success of remote work, agencies need to shore up the IT that was put in place to simply keep the trains running on time. Some technology was implemented quickly to meet the immediate need, and now is the time to take a hard look at all of those solutions to see if they will scale to meet the long-term reality of a dispersed workforce.

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Is work culture the biggest roadblock to improving government IT?

Originally posted on FedScoop by By Greg Otto

Be it deciding between issuing a device or allowing employees to bring their own, or moving agencies' data centers to the cloud, a group of public and private sector IT professionals said real change will come to federal IT when the government recognizes today's work culture is changing as quickly as technology is improving.

More than 350 IT professionals attended Citrix's Mobility 2014 conference Tuesday to talk about what agencies are doing to integrate new technologies and how agencies are moving past the PC-era.

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