Getting Results Without Authority

Learn how to influence people who don't work for you to get the results you need with featured speaker Larry Ray and get insights into AMA's Communication Skills Course on this topic.

In the current environment of reduced resources, challenges include organizational restructuring, tight deadlines and multiple projects. The people with whom you interact can change on a moment's notice. It is essential to learn how to adapt quickly and work with anyone to achieve desired results — especially when you don't have immediate authority to command their cooperation.

This briefing, specifically designed for government Human Capital Management and Training and Development professionals, will focus on the key elements of influencing others when there is lack of authority — personal power, persuasion and negotiation. You'll learn how to effectively use your power base to persuade others, influence people while projecting self-confidence without being pushy, and identify various negotiating techniques that promote win-win outcomes.

The briefing will cover:

Understanding your personal power
Principles of reciprocity
Blind spots in your self-knowledge
Key components of persuasion: discovery, preparation, dialogue
Understanding the world of the other person
The role of investment and risk in persuasion
Approaches to conflict resolution
Using a win-win mindset
Getting better results through negotiation, including power, information and timing approach, and various steps in negotiation

All attendees will receive a copy of the book Results Without Authority by Tom Kendrick, as our thank you.

Reserve your place today! Seating is limited. Please RSVP or call1.800.526.1305 by October 17, 2014.

Speaker and Presenter Information

Larry Ray is an executive coach and trainer for nonprofits, governmental entities and corporations; he delivers AMA courses including Managing Emotions in the Workplace, Conflict Resolution, Negotiation and Interpersonal Skills. Mr. Ray is currently a senior lecturer for The George Washington University Law School, an instructor for the Keller Graduate School/DeVry University, and a mediator for The World Bank Groups, U.S.P.S., the National Archives, and I-OPT, Inc. He directs the nonprofit Mediation Center of Greater Washington, D.C. Metro Area, and is an arbitrator for the National Arbitration Forum, National Association of Securities Dealers and United States Arbitration and Mediation.

Expected Number of Attendees

100

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC