Performance Benchmarking For Government
This event qualifies for 12 PDU
Utilize performance benchmarking to drive improvements in government
- SELECTING THE RIGHT BENCHMARKS: Identify the right benchmarks to use in measurement-resistant government settings
- BENCHMARK ANALYSIS: Pinpoint specific areas where performance can be improved – what is really driving performance?
- REPORTING AND COMPARING: Identify how you compare with key benchmarks – and report progress
MODULE 1
Introduction to Benchmarking and Best Practices
- Recognize where to use benchmarking as a tool with help improve performance in organization
- Determine the appropriate type of benchmarking for your organization:
- Practices vs Performance Benchmarking
- Understand the steps involved with a benchmarking effort
- The importance of having a clear desired outcome for your benchmarking effort
MODULE 2
Strategy and Planning
- Identify key areas of focus and performance indicators and definitions
- Identify data sources and data collection templates and procedures
- Qualify and select benchmarking organizations or companies
- Develop project schedule
- Develop communication plan
MODULE 3
Data Collection and Reporting
- Collect data for internal performance baseline
- Gather data from external benchmarking sources or organizations
- Validate and verify data and results
- Develop reports
MODULE 4
Analysis
- Analyze performance gap
- Research high performing organizations for best practices
- Develop best practice analysis and recommendations report
- Obtain management approval for recommendations
MODULE 5
Implementation
- Initiate formal projects for implementation
- Monitor implementation against performance baseline
This event is now available in-class or streamed online!
Relevant Government Agencies
Federal Government, State & Local Government
Event Type
Virtual
This event has no exhibitor/sponsor opportunities
When
Thu-Fri, Jan 26-27, 2017
Cost
Tuition: | $1499.00 |
Where
The Performance Institute
3101 Wilson Boulevard, Suite 250
Arlington, VA 22201
Get directions
Website
Click here to visit event website
Organizer
The Performance Institute