Helping Managers/Supervisors Become More Effective Communicators
Topic : Helping Managers/Supervisors Become More Effective Communicators
Register: https://www.ijonaskills.us/webinarDetails?webinarid=615&speakerid=123&domain=4&source=GE_LN
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Overview
We live in a wired, 24/7 world that's often cycling between "do more with less" or "lean-and-MEAN" reorganizing and ever faster upgrading while demanding higher levels of transparency and accountability. And these days, especially, it can feel like we are spinning scarily out of control. Hey, today it?s less a matter of "downsizing" or "rightsizing" than it is of sheer "frightsizing!" Not surprisingly, managing morale and uncertainty, while maintaining high performance along with productive team communication and cooperation is on the mind of every effective leader, manager and supervisor.
Areas Covered in the Session :
- Discover How Transitional Stress Impacts Manager Empathy and Communication Skills
- Recognize the "Eight 'F's of Loss and Change": Psychosocial Dynamics and Exercise
- Learn the CPRS Method of Active Listening and Empathic Engagement
- Practice the Difference between Assertive "I" and Blaming "You" Messages
- Discover an IDEAL Method for Constructive Confrontation
- Learn to Transform Self-Defeating Power Struggles into Trust-Building Encounters
- Discover the Thomas-Kilmann Styles Inventory
- Structures and Strategies for Facilitating "Helmet's Off" Teaming
Speaker Profile :
Mark Gorkin, MSW, LICS W, "The Stress Doc", a nationally acclaimed speaker, writer, and "Psychohumorist", is a former psychotherapist and Stress Violence Prevention Consultant for the U.S. Postal Service. The Doc is a Trauma Debriefing and Critical Incident Consultant for variety of organizations, including the national post-earthquake, Nepali Behavioral Health & Wellness Initiative. He has led numerous transformative -- silo-breaking and communications bridge-building -- Pre-Deployment Stress Resilience-Humor-Team Building Retreats for US Army Senior Officers and Sergeants.
Contact Info :
Ijona Skills
Email : support@ijonaskills.us
Phone : +1 302-830-3132
Speaker and Presenter Information
Speaker Profile :
Mark Gorkin, MSW, LICS W, "The Stress Doc", a nationally acclaimed speaker, writer, and "Psychohumorist", is a former psychotherapist and Stress Violence Prevention Consultant for the U.S. Postal Service. The Doc is a Trauma Debriefing and Critical Incident Consultant for variety of organizations, including the national post-earthquake, Nepali Behavioral Health & Wellness Initiative. He has led numerous transformative -- silo-breaking and communications bridge-building -- Pre-Deployment Stress Resilience-Humor-Team Building Retreats for US Army Senior Officers and Sergeants.
Relevant Government Agencies
Dept of Education, Dept of Health & Human Services, Dept of Transportation, Human Resource Professionals,Team Leaders,Supervis
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Jan 22, 2020, 1:00pm - 2:00pm
ET
Website
Click here to visit event website
Organizer
Ijona Skills