Master IT Workflows in Healthcare - Transform IT Service Management for Patients, Clinicians, and Administration

A lot of the value of IT comes from software that can be deployed quickly and scaled efficiently, particularly when faced with disruption. Legacy solutions of disjointed and fragmented tools make it difficult to support the changing healthcare environment and limit IT’s ability to deliver modern services. The result is IT spends time firefighting instead of innovating.

With ServiceNow® you can deliver scalable IT services on a single ITSM cloud platform and stop wasting your money and time with legacy on-premises IT tools. Consolidate to a single system of engagement and you can harness your shared data with the most trusted IT service workflows on the Now Platform® to resolve your patient and provider issues faster. With platform-native AI, you can unburden your IT staff with natural language virtual agents and increase their productivity 20 percent.

Our speakers will explore how a unifying solution to bridge all of IT can connect people, functions and systems to drive innovation, increase business agility and unlock productivity.

The webcast will also provide a clear sense of how the automation will free up money that can become reinvested for even greater digital experiences with Major Incident Management, Request Management, Now Mobile, Virtual Agents and more—enabling you to work better in any environment.

Topics to be covered include:

• Delivering scalable IT services for healthcare on a single ITSM cloud platform for healthcare
• Increasing IT agent productivity and resolving your issues faster with platform-native AI
• Creating unique service experiences that fit the world your employees work in