Customer Success Management (CSM)
This event qualifies for 1 (ISC)2 CPE
Curious about how Qmulos can help your organization?
Join us for this informative webinar series where we will discuss a variety of topics ranging from CMMC certification, big data, security assessment automation, compliance, and more. This series will provide a wide overview of how you can leverage your data, gain real-time insights, and make smarter business decisions within your agency.
Tuesday, October 13th
Customer Success Management (CSM): This session will provide a discussion on how the CSM team can improve your experience as a customer and assist you in making your Qmulos deployment and long-term adoption a success.
After purchasing Qmulos applications, how do I ensure that my organization gets maximum value and usage from the solution? Besides installing the software, what other aspects do I need to consider, from compliance change management and user adoption? How have other organizations working with Qmulos done it successfully?
All of these are excellent questions and we are excited to answer them all! Our Qmulos Customer Success Management (CSM) team is here to assist you in making your Qmulos deployment and long-term adoption a success – from requirements gathering and engineering deployment, to change management, compliance process improvement, and adoption. Our solutions aim to ensure critical cyber hygiene and ensure seamless processes. However, a solution is only as good as the team using it and of course, supporting it.
Join us along with Christine Lai, Director of Customer Success Management, and Matt Hopke, Director of Sales and Marketing at Qmulos for a discussion on how the CSM team can improve your experience as a customer.
All of these are excellent questions and we are excited to answer them all! Our Qmulos Customer Success Management (CSM) team is here to assist you in making your Qmulos deployment and long-term adoption a success – from requirements gathering and engineering deployment, to change management, compliance process improvement, and adoption. Our solutions aim to ensure critical cyber hygiene and ensure seamless processes. However, a solution is only as good as the team using it and of course, supporting it.
Join us along with Christine Lai, Director of Customer Success Management, and Matt Hopke, Director of Sales and Marketing at Qmulos for a discussion on how the CSM team can improve your experience as a customer.
In this session, you will learn about:
- Developing an organization-wide definition of success for the project in relation to your strategic goals
- Collaborating with your CSM team to develop a roadmap to deploy and roll out the solutions, based on team needs
- Implementing updated compliance processes to ensure alignment with Qmulos solution deployment
- Use cases of how other organizations have done it successfully with the support of the Qmulos CSM team
Relevant Government Agencies
Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Tue, Oct 13, 2020, 2:00pm - 2:30pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Qmulos
Organizer
Qmulos Government Team at Carahsoft
