Customer Experience Summit
In the past year as the COVID-19 pandemic swept the nation, citizens and employees have relied on government services more than ever - and seamless customer experiences have never been more important. During the 11th annual CX Summit, Government Executive and Nextgov will explore how government has combined technological innovation and organizational culture to rethink how to serve its customers. From crisis communication to digital services, we’ll offer a playbook for how agencies can continue to make strides in their customer experiences throughout the year.
Relevant Government Agencies
DOD & Military, Federal Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Thu, Apr 22, 2021, 1:00pm - 4:10pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
Government Executive Media Group
Join the event conversation:
@GovExecEvents
#2021CXSummit