High-Velocity Service Management: Delivering Constituent Services Better, Faster and Cheaper

Constituents’ needs and expectations are constantly changing and evolving, which is why governments are working hard to deliver citizen services faster and more effectively than ever before. Automation helps agencies modernize constituent service management and streamline workflows. But most full-scale service desk solutions remain too costly for many governments, especially at a time of severe budget constraints.

As a new generation of more agile service management solutions emerges, it offers organizations the same comprehensive ability to manage service requests at a fraction of the cost. Join Government Technology and Atlassian on March 23rd at 11am PT for an information-packed, 60 minute webcast on how these new service platforms are transforming government’s ability to deliver services.

As a participant in this discussion, you’ll learn:

• How service management tools can optimize constituent service processes
• What capabilities to look for in a management solution
• Turnkey products that allow organizations to spin up service management solutions quickly and scale them to meet demand
• How these tools allow agencies to escalate and assign urgency for high-priority tasks