ATARC 2021 Hyper Automation Virtual Summit
This event qualifies for 3 CPEs
Coinciding with the digital wave, governments worldwide are increasingly focusing on customer experience as they seek to improve customer satisfaction, efficiency, and mission-effectiveness. With the shift to a digital workforce, an emphasis on citizen experience has been put on the forefront of Federal leaders. Tune into this panel to hear how these Federal Leaders have gone about transforming the citizen experience while the workforce is shifting to a more digital workforce. What lessons have been learned during this shift to a digital workforce? What are the best strategies for transforming a citizens experience?
Speaker and Presenter Information
Amber Chaudry
Customer Experience Strategist, Bureau of the Fiscal Service (invited)
Jonathan Kraden
Director of Customer Experience, Cybersecurity and Infrastructure Security Agency (invited)
John Sullivan
Director, Digital Strategies Division, General Services Administration (invited)
Sherry Van Sloun
Assistant Director of National Intelligence for Human Capital, Office of the Director of National Intelligence
Trent Fraizer
Executive Director for Campaigns and Academic Engagement, U.S. Department of Homeland Security (invited)
Ann Cox
Program Manager, Physical and Cyber Security, U.S. Department of Homeland Security (invited)
Relevant Government Agencies
Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Census Bureau, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, USAID, State & Local Government, National Guard Association, EEOC, Federal Government, FDA, Foreign Governments/Agencies, NSA, FCC
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, May 26, 2021, 10:00am - 1:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
ATARC
Join the event conversation:
@ATARC
