Alarm Calls For Service: Increasing Accuracy, Efficiency and Reliability

The webinar will provide an overview of how the ASAP-to-PSAP service simplifies the creation of a call-for-service for fire, robbery, and burglary events.  TMA will review how the ASAP Service replaces a time-consuming phone call with highly accurate data exchange.  PSAP associates will discuss their actual experience with the service.  Information about the existing program to create an American National Standard that defines a scoring metric to categorize the validity of burglary calls-for-service, and reduce false alarms will be reviewed.

In the webinar you will learn:

• What the ASAP-to-PSAP Service is
• How ASAP-to-PSAP improves call-taking metrics
• How the new Alarm Validation Scoring standard will reduce false alarms