Enhancing the Healthcare Experience with a Human-Centered Approach

Due to a recent executive order, improving citizen experience when interacting digitally with government services is a significant priority for the public sector, particularly for federal health authorities. As such, technological advances have begun to connect patients and healthcare providers with unprecedented efficiency. However, healthcare system’s complexities often cause confusion, resulting in difficult to navigate platforms and an arduous user experience. During this webcast, join healthcare leaders to hear how they have kept individuals at the center of their solutions to ensure that all users understand, qualify, and have access to the services they need and deserve. These experts will detail human-centered augmentations to their online tools, which benefit all parties by limiting administrative tasks, reducing provider burdens, and improving the user experience.