Technology and service providers expect most of their revenue growth to come from existing clients. Despite its importance, most account planning involves nothing more than transcribing existing data from the CRM system into a Word template, and rarely accommodates specific strategies to drive growth. Product marketing must support growth strategies by providing particular programs, tools, and training that assist the account team in working b...

Infrastructure and operations (I&O) leaders are facing a great deal of difficulty as they determine how to manage skills, time, roles and career paths in light of the limited resources available to track emerging trends and their full impact on I&O. The changes that I&O teams face continue to shift views of how to purchase, deploy and manage optimal solutions. Join this complimentary Gartner I&O webinar as Gartner expert Jeffer...

Effective enterprise governance sets the framework of accountability for leadership to make decisions that define and deliver outcomes. Hence, achieving business and IT alignment is crucial for executing and accomplishing business goals. CIOs need access to practical tools and techniques that enable them to make decisions that are strategically and operationally aligned with how technology is used across the enterprise, yet too often CIOs do n...

Organizations continue to operate in a turbulent environment, bearing the brunt of economic headwinds, breakneck technology acceleration and jarring operating model change. Under these conditions, only 18% of enterprise architecture (EA) leaders believe their practice is exceeding CIO expectations. EA's role must rapidly evolve to address the needs of the entire organization and will require new skills and competencies to realize widespread va...

In challenging economic times, government budget officials frequently look at IT as a target for cost reduction, as they often underestimate the value of IT to mission objectives. Historically, many government CIOs, including in California, have done a poor job of connecting what IT does to support these mission outcomes and therefore lack credibility to either defend against draconian cuts or to grant the request with reductions that minimize...

Midsize enterprise (MSE) IT leaders face significant security challenges when trying to deliver IT services with small IT teams and limited IT budgets. Across industries, MSE IT budgets average 4.9% of annual revenue, but only 5% of the IT budget is dedicated to security. The need to create a strong, mature security posture remains. Join this complimentary Gartner security and risk webinar as Gartner expert Paul Furtado explores the top trends...

Despite their complexity, the assets and systems that support defense organizations are critical to national security. Because of this, a consistent understanding of digital engineering and its application is vital. Digital engineering is based on discipline, processes, collaboration and technologies that allow defense organizations and their partners to overcome and manage the complexities of assets and processes throughout their life cycles....

Join your CSCO peers at the Gartner Supply Chain Leaders Forum 2024 to get ahead of the curve. CEOs need supply chains that can enable today’s customers, while sustainably growing to capture tomorrow. As the economy shifts gears, geopolitical and climate risks intensify, and new potentials emerge for AI-empowered employees, new demands are being placed on operational leaders and their teams. The days of simply managing cost and cash for...

Leading teams through an IT reorganization is a key leadership role for CIOs. As CIOs evolve to a product-aligned operating model to support digital delivery, questions arise. Which organizational structure best supports new priorities? Should any functions move outside of IT? Where do governance and planning functions fit in this model? Join this complimentary Gartner IT webinar to explore case examples from CIOs who have led product transfor...

The democratization of technology drives significant changes in how organizations acquire, produce and manage technology solutions. CIOs must keep up with the expanding shift of digital leadership, responsibility and capability to outside the IT organization to deliver digital capabilities by design. Join this complimentary Gartner IT webinar as a panel of Gartner of experts explores how the democratization of technology impacts IT leadership...