Region I Electric Energy RRAP Connectic...
Department of Homeland Security Regional Resiliency Assessment Program (RRAP) The Regional Resiliency Assessment Program (RRAP) is a cooperative assessment of specific critical infrastructure within a designated geographic area and a regional analysis of the surrounding infrastructure led by the DHS National Protection and Programs Directorate, Office of Infrastructure Protection in collaboration with Northeastern University and the Kostas Res...
Facilitation: A Skill to Run A Meeting...
Facilitation is a skill that promotes effective and efficient use of time, people and energy and provides a deliberate process that leads to specific outcomes. If you work with teams or citizen or staff groups you will gain strategies that will make those meetings productive. This workshop features multiple opportunities for each participant to practice new tools and receive feedback. Participants leave with invaluable core facilitation skills.
May 6, 2015
Organizer:
ICMA Location:
Windsor, CT
Target Setting for Optimal Customer Ser...
A major complaint in many government agencies is information overload. How do you make sense out of all the data coming in and then use it to make a difference? In the past, too much emphasis has been placed on producing performance information to comply with a checklist of requirements instead of using it to drive change. This must change. Federal managers and employees at all levels must use performance goals and measures to set priorities,...
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