View this on-demand webinar to learn how virtual waiting rooms are empowering the public sector to run high-demand online events and registrations with confidence. Discover how you can prevent website and app crashes to give citizens a fair and seamless experience while saving resources and staying out of the news. What you'll learn: How to build trust through citizen-centric service delivery The research-backed steps to improving digital publ...

In our evolving digital age, prioritizing the customer experience (CX) has become one of the most important and efficient ways to increase engagement, and new technologies are helping organizations do so. Staying on top of the newest CX and technology trends to meet citizen expectations can be difficult though. Join us online Thursday, March 12 from 2-3 p.m. ET/11 a.m. – noon PT for a panel discussion featuring customer experience expert...

Join us for this webinar and see how Dragon Speech Recognition Solutions enables you to keep up with documentation productivity and generate reports with higher detail and accuracy while accelerating professional documentation. From transcribing committee meetings and correspondence to drafting hearing notes and reports, Dragon Speech Recognition Solutions let you do it all—faster and more efficiently. You can increase your productivity...

If there's one thing COVID-19 has taught us, it's that search has never been more critical. Citizens have flooded state and local government websites with questions as they scramble to learn about testing, safety regulations, policy measures, and more. As you prepare for vaccine distribution, how is your organization set up to provide clear, accurate answers to your citizens' questions and meet their expectations? Watch this on-demand webinar...

When migrating legacy, on-premise infrastructure to AWS Cloud, it is imperative for government agencies to implement new monitoring and alerting frameworks to reflect the nature of the new Cloud environment. This informative webinar will showcase how to seamlessly modernize, migrate and scale cloud infrastructure to deliver reliable, secure and user-friendly FedRAMP compliant citizen services. The presentation will include a government case st...