Customer Contact Week, the world's #1 customer contact event series, is making it's debut in San Antonio, January 30 - February 1, 2023. Join us for cutting-edge content from top executives and business leaders in the customer contact and CX industry. In 1999, Call Center Week was created to provide call center managers an opportunity to discuss best practices for customer service centers. More than two decades later, Customer Contact Week is...

Tyra Banks will be kicking off Customer Contact Week!The Supermodel turned Super Businesswoman created and executive produces America’s Next Top Model. Tyra is consistently ranked by Time Magazine as one of the world’s most influential people, and serves as CEO of her own multimillion-dollar entertainment company Bankable Productions. INDUSTRY-SPECIFIC THINK TANKS Think Tanks are scenario-based, interactive peer-to-peer discussions...

There are the highly regulated industries and then there’s everybody else.Cyber Security Hub’s first Financial Services Summit was a great success gleaning lessons learned from some of the best and brightest in the sector for a cross-industry audience.We replicate that structure featuring best of breed cyber security leaders in Life Sciences & Healthcare taking place on April 13-14, 2021 - please join us.

Remediation-based, orchestrated, automated and customized threat intelligence is the goal. Most organizations have a few steps to go before reaching that goal. Cyber Security executives have realized that raw data is not intelligence. The discipline is not called Threat Raw Data, it’s called Threat Intelligence. Global corporate enterprise cyber security executives must move past a collective present ‘feed-based’ mindset. SIE...

Embedding Digital into Business DNA Through a Fundamental Shift in Approach to Strategy, Data and People Covid-19 has accelerated the rate of change in almost every sector with many CIOs, CDOs and business leaders responding to the crisis, placing greater emphasis on digital transformation as a more immediate priority. From fast tracking automation projects and simplifying their operations for efficiency gains, to exploring the value of artifi...

BUSINESS ENABLEMENT THROUGH CLOUD-FIRST NETWORK SECURITY The user, the device and the data have become the three-headed hydra centrifugal force of cyber security. The distributed workforce utilizing distributed architecture is accessing enterprise applications and data through the cloud. We have gone from cloud migration to cloud evolution to cloud-centric or cloud native. Secure Access Service Edge, or SASE puts cloud first. SASE allows CISOs...

As the OPEX communities adapting to the new reality, we have a brand new exciting approach too! For the first time ever, OPEX Week: Business Transformation World Summit is going truly GLOBAL, covering key transformation strategies, best insights and case studies.Transformational & OPEX leaders are faced with the most tremendous challenges to navigate through this unchartered waters and lead their businesses to find new grounds for survival...

Customer Contact Week, the world’s largest customer contact event series, introduces CCW At Home, an interactive digital conference seasoned with cutting-edge content from the top executives and business leaders in the customer contact & CX profession. Learn from the most innovative brands in the world. Discover the latest contact center & CX technology. All from the comfort of home. This 4-day interactive digital conference will...

*Request an invite The Patient Experience CDO Select is an exclusive, invitation-only virtual event created for CDOs, CMOs, Heads of Digital and Clinical Information that are responsible for major digital health projects.Engage, network and learn through benchmarking sessions, business meetings and interactive roundtables as we discuss topics like telehealth and best practices to design a more agile and innovative healthcare experience while d...

Join strategic leaders to tackle the biggest obstacles in CAR T development. Have an opportunity to connect with key decision makers and multiple stakeholders in CAR T Cell Therapies. Starting with discovery and early stage strategies, participants traverse the current landscape including translation, clinical trials, manufacturing, and global markets.Interactive group discussions with dedicated Q&A sessions will look at: Breaking Through...