AWS returned to New York! View this on-demand to see our second annual AWS New York Virtual Innovation Day. Complete with multiple sessions, this event focuses on the practical aspects of migration, end-user computing, and cost mitigation. Learn how the sophisticated, yet simple, AWS approach can help your agency thrive.

In this on-demand webinar, Daniel O'Sullivan, Founder and CEO of Gyst Technologies, led an informative webinar that expanded attendees’ knowledge about the use of advanced analytics and speech personalization in contact centers. Explore behavior-driven personalization in your IVR channels and 'voicebots' to deflect calls away from expensive agents and drive costs down. This webinar helped attendees and their agencies: Discover new ways t...

This on-demand webinar explored the evolution of technology in public safety and how you can ensure you take advantage. Prepared aims to lead the charge in modernizing the safety systems of the future. By unlocking the full potential of everyday technology, Prepared makes emergency communication faster, more accessible, and introduces information that has never been utilized for emergency response before. Download now to immerse yourself in a...