Understand how to utilize social media to connect with your community and increase responsiveness and community involvement. It's more important than ever for government agencies to have a robust social media presence that can create and strengthen real connections with their communities. However, these connections - and the benefits that result from them - don't just happen without careful planning and execution. Does your government agency h...

For your programs to function properly, you need residents and businesses to understand what you do, discover what you need them to do, and do it. Sounds easy enough—but we all know it is one of the most challenging parts of our jobs. You are competing with cute kitten photos and so much more. In this webinar, you’ll learn to understand the competition, the communications challenges embedded in your job, and the necessity of target...

Understand how to utilize social media to connect with your community and increase responsiveness and community involvement. It's more important than ever for government agencies to have a robust social media presence that can create and strengthen real connections with their communities. However, these connections - and the benefits that result from them - don't just happen without careful planning and execution. Does your government agency h...

On December 10th, join ArchiveSocial and renowned attorney, David Menken, for a discussion about the legal side of public sector social media. As social media grows in popularity as a tool for citizen communication, it has become increasingly important for agencies to understand how to navigate the choppy waters of content moderation. Unfortunately, many agencies have had to learn the hard way about what not to do, and have faced legal action...

Dirty laundry and county board meetings - what do these have in common? Both could be subject to the Freedom of Information Act. Whether and when electronic communications such as emails, text messages, social media posts and tweets are subject to public records laws is a confusing and challenging question for public officials and journalists alike. This live webinar explains when such electronic communications must be disclosed and when they...

The Freedom of Information Act, enacted in 1966, was the first law that gave Americans the right to access the records of federal agencies. FOIA establishes a legal right of access to government records and information on the basis of the principles of openness and accountability in government. In 1974, after the Watergate scandal the act was amended to force greater agency compliance. In 1991 the General Accounting Office reported over 1.9 m...

Government To Go - Best Practices for Strategic Mobility: August 13th Mobility is flourishing — government agencies and departments are increasingly rolling out citizen-facing applications, projects to increase field worker productivity and mobile friendly websites. But creating a mobile strategy may seem especially daunting because so much about mobile is new and constantly changing. This session will discuss how mobile is being used in...

Citizen Engagement is a hot topic and citizen engagement initiatives are popping up at federal, state and local government entities. This webcast will take an in-depth look at two creative companies that engage members of the public with federal, state and local government in novel ways. This webcast will be a joint presentation by one of the founders of PopVox, a company that verifies, aggregates, and simplifies communication with Congress on...

Benefits Technology is driving organizations to reassess the way they work. Technology is allowing us to do things we have not been able to do before. Employees, partners and constituents have changing expectations of how they want to work with you. Are you listening? Resiliency is function of leadership. Learn to listen, live, and lead in the Networked Age. Leadership is communication. Gain an understanding of what the Networked Age means to...

Over 2.1 billion internet users now have a voice through social media. There are 300-500 million tweets that go through Twitter each day, 800 million active Facebook users, and over 75 million discussion boards and online forums exist. If your organization is struggling to aggregate all this content and handle the immense volume of social media, then it is important for you to learn how to make sense of and better interact with social media us...