Human + AI: Win With Boundless Experiences The future is upon us. The fusion of humans and AI will revolutionize how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy, trust, and emotion are essential. Only leaders who can integrate CX, digital,...

Unleash The Power Of Tech, Talent, And AI We are on the precipice of an exciting AI-led technology revolution. Tech and data leaders must seize the opportunity to play a vital role in delivering business results. Success will require an intentional blend of optimism, skepticism, and pragmatism — especially amid continued economic and geopolitical turmoil and rapidly changing customer and business expectations. Now is the time to build an...