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Mission Acceleration By Design: Smart I...
Like many Federal Agencies, GSA was faced with the challenge of strengthening their enterprise IT governance framework without sacrificing speed and agility to accommodate the time-sensitive IT needs of their programs. Megan Schmith, Director of Enterprise Application Development & Platform Strategy joined us for one hour to shed light on the procurement process they went through to procure modern, cloud-based enterprise solutions as well...
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Salesforce | Vertiba Webcast: Digital T...
Nearly 80% of government agencies are looking to digitally transform this year.How does your city plan to innovate?Salesforce and Vertiba discussed the findings of The Center for Digital Government Research. Over 150 IT officials, agency heads, and appointed officials across the US were given a survey to identify the key aspects of digital transformation in Government. This webcast covered: What technologies cities think will best improve cit...
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Learn How the Colorado Governor's Offic...
The Salesforce1 Platform enables legacy applications to be modernized and allows for rapid application development in the Cloud to provide new and enhanced value to citizens, agencies, constituents, and employees. Leveraging the Platform, Vertiba has created a correspondence management solution specifically designed for government that eases the demands on staff by streamlining business practices. Find out how you can revolutionize the citizen...
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Learn How the DOE National Labs Can Str...
A commitment to customer success, establishing meaningful relationships and having access to real-time information and services are critical to success. Lawrence Livermore National Lab, National Ignition Facility (LLNL-NIF) noticed the importance of this and modernized new efficiencies, both internally and with external partners, to improve the processes supporting the laser mission operation. View our complimentary on-demand webinar to learn...
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Analytics for Case Management
As more departments and agencies connect caseworkers, case details, and case resources in order to better govern, the resulting amount of data grows exponentially. The data captures invaluable insight about case processing and overall drivers behind mission services. Government Cloud Wave extends the analytical functionality of Case Management, helping caseworkers to close cases faster. View our on-demand webcast as we host Salesforce and Acum...
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Envisioning a Modernized Contact Center...
The rapid evolution of new technology, including social, mobile, and cloud is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Access this on-demand webinar to learn how two of Salesforce’s most successful government customers responded to the challenge of modernizing contact center operations and improved mission and service delivery while red...
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Digital Disruption: How Platform-as-a-S...
The state of federal IT is untenable. 80% of all funds go to just keeping the lights on. Agencies are so strangled by operation and management (O&M) costs that they cannot afford new solutions for their mission customers. Worse yet, all of this O&M money goes to pay for applications that are not securable. The long-standing trust in the traditional software and services vendors is vanishing rapidly under the realization that the govern...
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Transforming Mission Execution with Sal...
Legacy case management systems and processes prohibit federal government agencies from providing great service. This failure to deliver great service is hurting you in more ways than you realize. View our on-demand webinar for a discussion with Andrea Miller (USDA, ARS/AFM). Andrea Miller shares how Salesforce Federal Case Management has helped the USDA streamline internal business operations and improve their ability to track service delivery...
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Digital Transformation with Salesforce
Government agencies have a single desire: to successfully and consistently meet service delivery expectations that are core elements of the mission of their program(s). Due to the limitations of legacy systems and processes, agencies have been hampered in their ability to deliver personalized, effective, and timely case management and case resolution for their citizens and customers. Improving service delivery requires a shift from manual proc...
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Salesforce ISV Partner Virtual Conference
Many of Salesforce's ISV Partners go under the radar while their solutions could make daily life for Salesforce users incrementally easier. We want to showcase them in one place, so your agency can see directly how much you can benefit from integrating these AppExchange solutions with Salesforce. View our on-demand webinar for a three-day roll out of some of the AppExchange's MVPs (Most Valuable Partners) and how their solutions can improve th...
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