Franchising digital delivery is proven to be an effective way to democratize digital delivery in a safe and secure manner (i.e. democratization ‘by design’). With this method, co-owning the production of digital capabilities with business/corporate areas yields better returns on digital investments but requires a smart co-design along with the C-suite. CIOs have to engage strategically with CXOs to determine the business outcomes t...

As generative AI (GenAI) continues to extend its reach, so much about this emerging technology remains uncertain, including the security concerns it raises. Join this complimentary Gartner GenAI webinar as Gartner expert Dennis Xu breaks down the top security risks and threats that GenAI raises for organizations and, more importantly, the steps that technical architects can take to make sure the enterprise can implement GenAI more securely to...

Technical architects must understand the health and performance of mission-critical technical services to effectively support organizational objectives. Detecting and resolving service problems before they impact those objectives is a formidable challenge. Monitoring, observability, and AIOps equip organizations with the necessary measures and mechanisms to detect, understand and resolve critical technical problems. Join this complimentary Gar...

Generative AI (GenAI) now acts as a forcing function for organizations to enhance their AI capabilities, presenting numerous opportunities and challenges for IT leaders. As many organizations drive AI at scale, survey-based research identifies the key practices for success. Join this complimentary Gartner artificial intelligence webinar as Gartner experts Leinar Ramos and Anthony Mullen explore the early pitfalls and success stories of generat...

AI significantly enhanced efficiency, accuracy and convenience in a number of industries, including healthcare, finance, transportation and entertainment. And now, generative AI (GenAI) drives the next wave of change washing over every industry. GenAI currently stands at the very peak of inflated expectations, with incredible new abilities and use cases emerging every day. However, hype does not equate to spending. Join this complimentary Gart...

The world of security stands at a critical juncture in 2024, with emerging technologies and trends poised to dramatically reshape the landscape. Join this complimentary security webinar as Gartner expert Lawrence Pingree explores the most significant technological shifts and trends set to influence security strategies and market success in 2024. You will walk away from this session with answers to your vital security questions, a copy of the r...

As generative AI (GenAI) and large language model (LLM) technology mature, forward-thinking legal departments are exploring ways to fully leverage the technology. Legal teams are focused on understanding how GenAI can support legal workflows, including conducting legal research, drafting legal documents, and managing vendor and contract due diligence. Join this complimentary Gartner webinar, designed for legal leaders, as Gartner expert Ron Fr...

Technology and service providers expect most of their revenue growth to come from existing clients. Despite its importance, most account planning involves nothing more than transcribing existing data from the CRM system into a Word template, and rarely accommodates specific strategies to drive growth. Product marketing must support growth strategies by providing particular programs, tools, and training that assist the account team in working b...

Infrastructure and operations (I&O) leaders are facing a great deal of difficulty as they determine how to manage skills, time, roles and career paths in light of the limited resources available to track emerging trends and their full impact on I&O. The changes that I&O teams face continue to shift views of how to purchase, deploy and manage optimal solutions. Join this complimentary Gartner I&O webinar as Gartner expert Jeffer...

Effective enterprise governance sets the framework of accountability for leadership to make decisions that define and deliver outcomes. Hence, achieving business and IT alignment is crucial for executing and accomplishing business goals. CIOs need access to practical tools and techniques that enable them to make decisions that are strategically and operationally aligned with how technology is used across the enterprise, yet too often CIOs do n...