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State Government CX Automation Out-of-the-Box
Modernizing and digitizing government services is a complex task. Citizens often have a hard time finding the right agency or information they need, processes are lengthy, and often deal with sensitive data, and agencies are required to meet stringent privacy and security standards and regulations. Today’s agency leaders are making services more accessible, easy to navigate, and focused on providing quick and effective answers by establ...
March 13, 2024
Organizer: NICE Government Team at Carahsoft
Location: Webcast
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Transformative Excellence: Rosevilles C...
Register now for a complimentary webinar where Granicus will explore the success story of Roseville, California, and their journey to enhance the citizen experience through effective change management. Specifically, attendees will: Gain insights into the challenges faced by Roseville that led them to move to a new 311/CRM system Hear about the project planning and lessons learned along the way, including how new programs, changes in service ap...
March 11, 2024
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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Improving Federal Government Experience...
A recent Mckinsey and Co report cited that “difficulty finding information and clarity of communications are the primary drivers of customer burden." Another report cites that 83% of federal agencies struggle to keep pace with rising citizen service expectations despite making interactions more convenient. Alleviating anxiety with more communications enables a cost-efficient and quite speed of delivery of better experience throughout the...
October 10, 2023
Organizer: Granicus Government Team at Carahsoft
Location: Washington, DC
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Aligning Short-Term Rental Policy with...
Are short-term rentals sparking debate in your community? It can be difficult for local governments to prioritize needs when it comes to short-term rentals. Vacation rentals can lead to noise, trash, and parking issues while putting pressure on local housing markets. However, hosts may depend on short-term rental income to pay their mortgages while local business stand to gain economic benefits from increased tourist traffic. Join Granicus for...
August 31, 2023
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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How-to Foster Engagement with Underserv...
With government placing an increasing emphasis on supporting underserved communities, agencies are tasked with expanding accessibility to government programs. But how can agencies build and foster equitable experiences? Join Granicus for a complimentary webinar to learn how delivering seamless and secure federal government services requires strategic communications that thoughtfully navigate citizens through the services process. Specifically...
August 8, 2023
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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Small State, Big Dreams: How Rhode Isla...
Commanding the digital presence of a government entity is a unique challenge. Seemingly small issues in web access, consistency and content can have far reaching repercussions. Working with Acquia and Oomph solutions, the State of Rhode Island reimagined their web presence to kickstart their digital transformation and enhance the citizen experience. Tune in live on January 11th at 10:00am ET to hear experts discuss how the State of Rhode Islan...
January 11, 2023
Organizer: Acquia Government Team at Carahsoft
Location: Webcast
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Data Driven Policing with Tableau Empow...
Understand how a powerful, yet flexible analytics platform like Tableau enables Police Departments globally to address crime more effectively and better manage internal operations.During this informative webinar, we will showcase how a police department of any size, shape, and geography can leverage its own Computer Assisted Dispatch (CAD) and Records Management System (RMS) data to identify patterns and trends in crime to enable a scenario ap...
December 13, 2022
Organizer: Tableau Government Team at Carahsoft
Location: Webcast
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MuleSoft Automation Lunch and Learn
Government agencies are under constant pressure to provide enhanced services for their citizens. A single key factor emerging that determines an agency's success now is speed.Join MuleSoft in Sacramento, California for an in-person event specifically for Northern California, and learn how MuleSoft Automation- powered by Composer, RPA, and AnyPoint Platform- allows your agency to adapt more by enabling business team to easily connect apps and...
November 17, 2022
Organizer: MuleSoft Government Team at Carahsoft
Location: Sacramento, CA
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How the City of Edina Implemented an Ef...
As residents continue to demand more transparency and accountability from their local leaders, robust digital solutions have become essential. It can be difficult to facilitate two-way dialogue and build trust with community members through just social media and town hall meetings. However, an online community engagement platform can help bring more people into the local conversation. Join Granicus for a complimentary webinar to hear directly...
November 10, 2022
Organizer: Granicus Government Team at Carahsoft
Location: Webcast
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Google Cloud Sacramento Road Show
Come hear from Google Cloud Sales and Technical Leaders for the latest from Google Public Sector. We will share updates from Google Next and discuss how Google Cloud is leveraging Artificial Intelligence (AI) to help government services improve engagement with their citizens. We look forward to seeing you in Sacramento.
November 9, 2022
Organizer: Google Cloud Government Team at Carahsoft
Location: Sacramento, CA
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