It’s not a question of “if” the public sector should take on digital transformation, but “how” – and to what end? As a participant in this webinar, you will have the opportunity to hear from government practitioners and learn about current trends and key digital leadership skills needed to build and advance Resident Engagement Platforms. This virtual event will provide key action items to help you to success...

Government entities have long faced challenges when it comes to providing eligible families with the full scope of childcare services available. Using digital service delivery enables governments to serve citizens in near real-time. Governments can promote programs through multiple channels while also speeding up the number of transactions and providing greater access to working parents, who may not be able to visit government offices during t...

As a ‘cloud-first’ mentality continues to permeate public sector leadership – the approach has proven successful for many, but impractical for others. With so many innovative applications and uses to multi-cloud infrastructure – State & local institutions are unable to do without. But is this their only option? How do SLED officials tap into the benefits of multi-cloud infrastructure when compliance and other consid...

As a ‘cloud-first’ mentality continues to permeate public sector leadership, the approach has proven successful for many – but impractical for others. With so many innovative applications and uses to multi-cloud infrastructure – government departments and agencies at all levels are unable to do without. But is this their only option? How do agencies tap into the benefits of multi-cloud infrastructure when compliance and...

Redefining the Workforce & Workplace in an Age of Uncertainty  The future waits for no one – not even for government. As the current reality of recruitment and retention continue to reverberate across the public sector – leaders are having to deploy transformative efforts to up & reskill employees to increase effectiveness, support key initiatives, fill key skill gaps, and develop the leaders of tomorrow. Government D...

Providing taxpayers with a seamless digital experience. COVID-19 was a turning point for tax authorities, allowing them to instore and further develop digital services and touchpoints for citizens, customers, and clients around the nation. Whether the IRS specifically or State & Local authorities – the digital transformation of taxation services and unemployment insurance delivery has never been more robust. This unique moment in tim...

Adapting for a More Resilient Enterprise in the Next Normal As government services and workflows become increasingly digitized – the nature and need for improved cyber defense is central to the very core of government endeavors. Without improved security frameworks to defend critical infrastructure, data, and other essential information – government will continue to remain vulnerable to cyber threats and actors the world over. Rece...

Cutting Through Complexity to Deliver Clarity for Actionable Insights Data has become ubiquitous. It surrounds us in every step of our daily lives and permeates what were once mundane, uninteresting tasks. Whether in the private or the public sectors – data has changed how we engage, how we work, and how we think. Leveraging that data, harnessing it and putting it to work for the benefit of all is a key component to solving the myriad of...

Redefining the Workforce & Workplace in an Age of Uncertainty  Employers and employees need to keep up with a fast-paced world of new challenges – working in isolation, weathering waves of mass resignations, and training staff in the use of ever-changing technology. To solve these countless challenges, plus those yet to arise, HR professionals must communicate and collaborate. They must emphasize best practices and weed o...

Transforming Government through Technology Based Initiatives Advances in information technology have enabled public sector leaders to launch projects on exciting new trajectories. While many see the value proposition behind information technology investments, there remain barriers to adoption. These include team-wide buy-in, budgetary realities, and pre-existing roadmaps. Today, information technology plays a central role in all aspects of gov...