Modernizing the Citizen Journey through Data

This event qualifies for .1 CEUs

This event qualifies for 1 CPEs

This event qualifies for 1 CLPs

In an era where citizen expectations are rapidly increasing, government agencies are using technology to transform how they deliver services, whether assisting victims of national disasters, processing applications for veterans’ benefits, or navigating easily through government websites.

This video webinar will explore how agencies are using data to modernize and deliver superior citizen services.

Speaker and Presenter Information

Justin Herman

Intragovernmental Emerging Citizen Technology Program Office Lead (AI, VR, and Social Tech), General Services Administration

Scott Blackburn

Interim Deputy Secretary, Department of Veterans Affairs

Ayesha D’Avena

Senior Advisor, Office of the Administrator, Centers for Medicare and Medicaid Services (former)

Darryl Hillery

Federal Director of Strategic Alliances, Kodak Alaris

Jason Miller

Executive Editor, Federal News Radio 1500 AM, FederalNewsRadio.com (moderator)

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC, Federal Government, State & Local Government, FDA, Foreign Governments/Agencies