With remote work (and frankly, remote living) becoming a reality the need for digital forms has never been more acutely felt. No longer is it an option to walk a form down the hall or drop it off at an office to conduct routine business. Organizations have had to quickly shift to digitally enabling methods for processing forms, including the capture and acceptance of electronic signatures.
The discussion of digitizing forms did not start with the pandemic. It's long been a focus of modernization teams that realize there are over 10,000 forms available for download on government websites. This online availability of forms goes back to the 1995 Paperwork Reduction Act. It was a great first step, but as with anything that started in 1995 it is in serious need of advancement and updating.