Though the word may be overused, state and local governments are indeed facing unprecedented challenges. Forced to move operations online in response to their own stay-at-home orders, state and local agencies have spent the last year retooling how they serve citizens. They have been paying for necessary technology upgrades and other new equipment while revenues from taxes have dropped considerably. Even with these financial challenges, state CIOs are committed to continuing with their innovation and modernization efforts.
A study from the National Association of State CIOs (NASCIO) showed that priorities for state and local CIOs stayed consistent over the last year, with cybersecurity and enhancing digital citizen service being the top two. Of course, these two areas saw critical investments in 2020 just to keep the business of government running. In 2021, the solutions put in place will be revisited, evaluated for efficiency, and operationalized to support agencies moving forward.
Reading through the Federal IT media and even mainstream media we are seeing two words in close proximity fairly frequently - government and innovation. These two words once thought to be polar opposites are now enjoying a new relationship. On the whole, government agencies are being encouraged to step away from the, "this is how we've always done it" mentality and looking for ways to deliver government to the people in a more modern and efficient way. Much of this encouragement is in the form of mandates as well as out of necessity with aging legacy infrastructures.
So how is this innovation happening? First, there are organizations designed to help agencies make the shift from traditional government thinking to a more forward-leaning, private sector model of technology development and change management.[Tweet "How is innovation happening in #Government? #GovEventsBlog #Innovation"] Continue reading →