Shaping the Federal Workforce of the Future

As the federal government continues to reshape the size and mission of government agencies, the Office of Personnel Management (OPM) and HR functions within agencies are reimagining how to manage the work of government.

Governmentwide Human Capital Management

With an eye toward efficiency, the OPM is looking for a way to streamline the management of human capital functions. The OPM estimates the federal government runs at least 119 human capital-management systems. These systems have limited interoperability, making it hard to get a full picture of the talent within the federal government. According to OPM Director Scott Kupor, the 44,000 HR professionals employed in government have to navigate "outdated and duplicative technology systems" as they look to build a workforce of the future.

The agency recently issued a request for proposals (RFP) for a single governmentwide human capital management (HCM) system. This system would be a single source of information on job titles, salaries, benefits, and employment histories, enabling full visibility into the federal workforce. With this visibility, hiring processes across agencies could be more consistent and streamlined. This change could also enable workers to more easily move between agencies into roles that are a match for their talent and goals, building a more flexible career path within government. Continue reading

Remote Work Finds a Home in Government

In the early days of the pandemic, remote work seemed like a short-term arrangement, but as days turned into months, working remotely, in some capacity, became a reality for over two-thirds of the federal workforce. Today, federal employees work in an office more frequently than they do anywhere else, with telework employees spending 61.2% of their work hours at traditional federal work sites, but this means there is still a considerable amount of government work being done outside office walls.

Adapting to this new reality means taking a close look at policies and procedures to ensure that work arrangements meet the needs of employees as well as the requirements of agency missions. Continue reading

How Government Workforce Policies and Programs Support the Most Vulnerable

With nearly three million people in the federal workforce, the government has to be prepared to support employees with a wide variety of needs. With a workforce that resembles the population as a whole, the policies that the government puts in place can be used as an example for private sector companies as well as for organizations supporting our nation's more vulnerable populations.

The following three programs illustrate the ways the government is supporting its workforce and citizens when they are in vulnerable situations. Continue reading

How the Federal Government is Implementing Diversity, Equity, and Inclusion Practices

Diversity, equity, and inclusion are key focus areas of the Biden administration's President's Management Agenda (PMA). Additionally, the administration issued an executive order in June 2021 directing agencies across government to implement more diversity training, rethink the use of salary history as a basis for pay determinations, and supply gender non-conforming and nonbinary and transgender employees with credentials that reflect their current names, pictures and pronouns. Finally, in November 2021 the administration offered a strategic plan to help guide agencies in diversity efforts, asking for the submission of agency-specific Diversity, Equity, Inclusion, and Accessibility (DEIA) plans by March 2023.

Diversity Today

This focus is starting to show results. The Office of Personnel Management (OPM) released a first-ever report on the diversity of the federal workforce. It looked at hiring and retention across agencies and gave a snapshot of the administration's efforts to remove barriers for applicants from underrepresented communities. The report finds small but encouraging gains in racial diversity between 2017 and 2021 with Black employees rising from 18.15 percent to 18.19 percent of the federal workforce. Latinx made a much larger jump rising from 8.75 percent to 9.95 percent. Women's representation grew from 43.38 percent of the workforce in 2017 to 44.44 percent in 2021. Future reporting will look at nonbinary workers. Continue reading

Putting Work into Defining the Government Workforce

The last year has brought about incredible change in the federal workforce, and it shows no sign of stopping. With a new Director for the Office of Personnel and Management (OPM) confirmed, the next several months will bring new energy and activity to formalizing and standardizing workplace policies, processes, and approaches for the "new normal" of a digital-first government.

The move to telework changed how many people view and even perform their jobs. Before the pandemic, telework was sporadically used throughout government and viewed pretty skeptically. Now that the genie is out of the bottle, it's clear that government can continue to function without people in office buildings from 9am-5pm. As in-person work starts to come back around, the new shift will be in defining and managing a hybrid workforce.

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