During election season we hear a lot about polls. Polling is integral to our democratic society. In fact, the Declaration of Independence requires that public opinion be taken into account. It states that our government functions expressly with "the consent of the governed." Abraham Lincoln took this heart when he said, "What I want to get done is what the people desire to have done, and the question for me is how to find that out exactly." This same concern should be shared by every event planner.

It is critical to remember that events exist to serve the attendees with a benefit to the planner (be that monetary or in intangible brand reputation). If attendees are not satisfied, the benefits will not be realized. To be successful, polling must go beyond leaving paper questionnaires on chairs and sending post-event surveys via email.  Just like in political races, polling must happen throughout the event process.[Tweet "Just like in political races, polling must happen throughout the event process. #GovEventsBlog"] Continue reading →