As government agencies look to respond to modernization calls from the executive branch as well as citizens at large, agile and DevOps practices are being employed to help speed time to "market" with new applications. A report issued in early 2019 found that sixty-nine percent of respondents said that their organizations are piloting agile, if not partially or fully adopting it. But, the same report also saw a significant percentage of respondents say that agile met their expectations "less than expected" and "much less than expected." So, if agile is seeing an uptick in use, why is it not meeting expectations?
The issue may lie heavily in training and understanding. Agile is not just a new process; it's a new mindset. It requires a new organizational structure that is a departure from the traditional command and control hierarchy of government. Agile teams are relatively flat with everyone holding interconnected and equally important roles. There's not only a logistical change that needs to happen in terms of org charts and structures, but also a cultural shift to a collaboration-driven rather than command-driven environment.
To begin really seeing the benefits of adaptability, speed, and cost efficiencies agile promises, people need to be trained not only on the process but on the softer skills of communication and collaboration that power the process. We've pulled together a collection of upcoming events that may help. Continue reading