Consumers’ expectations are rising. This is driving what some are calling the “Customer Experience Challenge.” Is your agency meeting the challenge to increase the value of your customers’ experience?
Join us as we delve into the lively topic of Value Stream Mapping (VSM), including how to use the logic to improve internal processes to enable continuous feedback and improvement.
Top 5 reasons you don't want to miss this webinar and learn about:
- The Customer Experience Challenge: Increasing the value of your customers’ experience and how to apply VSM to track and improve customer experience
- Continuous feedback and improvement: Adapting and advancing your practices around continuous feedback and improvement
- DevOps journey and its adoption of VSM: Getting started with your organization’s DevOps journey. Already started? We’ll show you ways to accelerate your journey
- Measuring the value and outputs: Maximizing the value of tools in your DevOps value chain
- Predictive analytics: Using predictive analytics will improve the value delivered to customers
