We are excited to announce Genesys CX Tour for Government!
Join us at our
thought leadership event as we explore the ever-evolving citizen expectations and how agencies can strive to meet the customer experience requirements.
Hear from our featured speakers and Genesys experts share insights:
- The state of Customer Experience in Government
- Guidance to improve the Customer Experience
- The role of Employee Experience and its impact to Customer Experience
- How to leverage new technologies like cloud, AI, chat, and social media to meet citizens expectations
Featured Speaker:
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Rick Parrish Vice President, Principal Analyst Forrester | Amira Boland
Lead, Customer Experience
Office of Management and Budget
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