Using the Interactive Process to Accommodate Federal Employees

It’s required. And when it’s done well, the interactive process streamlines the accommodation process and helps ensure that effective accommodations are provided — heading off unhappy employees and discrimination claims.

Benefit from the experience of civil rights and disability experts Jo Linda Johnson and Beth Loy. After explaining how the ADAAA impacts your agency's accommodation responsibilities under the Rehabilitation Act, these two experts will take you through a sample interactive process to ensure you understand all that is involved — so you can move forward confidently and not get derailed along the way.

Using real-life situations and solutions, they’ll deliver practical guidance on how to:

• Recognize a request for accommodation even when it isn’t direct
• Know what type of medical information you can request and handle confidentiality issues
• Determine what constitutes an undue hardship that would preclude the agency from providing reasonable accommodation
• Identify possible reasonable accommodations for your employees’ circumstances
• Anticipate issues that could arise when implementing an accommodation
• And more!