Government Performance Management Week

Course One: Strategic Planning
Monday, January 10, 2011

8:30 Conference Registration and Continental Breakfast

9:00 Step 1: Connect Strategic Planning and Organizational Results
 •Discover why traditional strategic planning processes often fall short of delivering results
 •Identify the characteristics and requirements of successful strategic plans, planning processes and implementation
 •Receive updates on the latest government performance mandates

Step 2: Identify the Seven Strategic Elements of Results Oriented Agencies
 •Establish clear linkages to provide a visible chain of evidence to current agency value
 •Measure the importance and relative impact of agency strategies
 •Clearly communicate agency priorities and goals to all stakeholders

12:00 Lunch Break

Step 3: Evaluate Strategy and Assess Stakeholder Involvement
 •Conduct a SWOT analysis to analyze internal and external factors
 •Solicit stakeholder input for your strategic planning process
 •Identify all parties impacted by adopting new strategies and define a way to engage stakeholders

Step 4: Conduct the Strategic Planning Process
•Develop results-oriented strategies to achieve departmental outcomes
•Develop statute-based mission statements and customer focused values
•Assess internal & external factors affecting agency’s delivery of outcome

4:00 Day One Adjourns


Course One: Strategic Planning
Tuesday, January 11, 2011

8:30 Continental Breakfast

9:00 Step 5: Implement and Manage Strategic Plans: Best Practices in Government Strategic Planning
 •Conduct an organizational readiness assessment to target barriers to change
 •Define role for and appoint an external performance advisory panel
 •Appoint initiative owners to keep strategic initiatives on track

12:00 Lunch Break


Course Two: Performance Measurement

12:30 Conference Registration
 
1:00 Step 1: Measure Performance for Results
 •Understand why you should measure performance in your agency
 •Implement the four criteria of effective performance measurements systems
 •Illustrate the linkages between daily activities and outcomes

Step 2: Identify Characteristics of Effective Performance Management Systems
 •Understand the 8 critical success factors for effective performance management systems
 •Increase data availability and make sure the data is readily accessible
 •Manage and Analyze data in a uniform and consistent manner

4:00 Day Two Adjourns

Course Two: Performance Measurement
Wednesday, January 12, 2011

8:30 Continental Breakfast

9:00 Step 3: Understand Logic Models
 •Define the relationship between outcomes, measures, activities, outputs and inputs
 •Develop a framework and a process for planning, management and evaluation
 •Provide a structure for understanding the situation that drives the need for an initiative

Step 4: Identify Outcomes and Intermediate Outcomes
 •Develop end outcomes that are grounded in mission and statute and that assess progress toward strategic goals
 •Measure only the things you can count rather than things that are strategically important
 •Use the SMART framework to develop effective outcomes

12:00 Lunch Break

1:00 Step 5: Develop Measures and Metrics
 •Create meaningful measures useful for decision makers and other stakeholders
 •Develop clear measures that tells your departments story
 •Create relevant measures that do not become obsolete too early

Step 6: Narrow Casting and Targeting
 •Set targets for your chosen measures
 •Establish desired results within a specific timeframe
 •Understand the four attributes of a quality target

Step 7: Manage through Measures
 •Use measures to manage and motivate employees
 •Manage your budget based on performance measures
 •Develop performance-based statements of works to manage contracts

4:00 Day Three Adjourns

Course Three: Performance-Based Budgeting
Thursday, January 13, 2011

8:30 Continental Breakfast

9:00 Performance-Based Budgeting: Formulate, Justify and Execute
 •Identify the characteristics of results-oriented organizations
 •Review the terms, definitions, concepts of performance-based budgeting
 •Understand how to integrate mission, policy goals and performance measures into your budget
 •Examine performance-based budgeting via an activity-based budget foundation - Case Study

Create a Performance-Based Budget: A Ten-Step Process to Integrate Performance and Budget Information
Step1: Create alignment with a strategic plan, a mission and policy goals
Step2: List and assign programs with outcome measure
Step3: Service delivery activities are assigned outputs and related activities grouped by program
Step4: Calculate activity costs
Step5: Activity costs roll up to build program budgets
Step6: Planned targets for outcomes and outputs are developed by planning efforts
Step7: Budget costs from the performance-based structure are cross-walked to statutory line item budget
Step8: Budget is presented, explained and justified based on performance expectations
Step9: Use the PBB to evaluate actual cost and results
Step10:Identify cost and performance improvements

12:00 Lunch Break

1:00 Review and Evaluate a Comprehensive Performance-Based Budget  
 •Determine your strategic priorities in order to link your measures to your budget
 •Learn to illustrate inclusion within budgeting for better outcomes and results
 •Review system requirements to build PBB

Performance-Based Budgeting Application Session
 •Develop the foundation of your agencies performance budget by creating the activity, output and program structure

Detailed review of the information requirements for Performance Budgeting
 •Illustrate and discuss scorecard of performance worksheets to build targets for costs, outputs and outcomes
 •Analyze system requirements for costing and performance integration
 •Review techniques for cross walking the Performance Based Budget to the Statutory budget format

4:00    Day Four Adjourns

Course Three Continues: Performance Based Budgeting
Friday, January 14, 2011

8:30 Continental Breakfast

9:00 Discuss Performance Budgets Benefits and Uses and the Program Assessment Rating Tool
 •Understand the benefits and uses of performance-based budgeting for Managers, Planners, Elected Officials, Citizens
 •Create a business case for your budget request
 •Discuss the Four Part Assessment Rating Tools as part of the Performance Based Budgeting evaluation process

Performance-Based Budgeting Application Session
Further develop the foundation of your respective agencies performance budget by adding the operational outcome measures to the program structure

12:00 Lunch Break

1:00 Performance Management as it Relates to Performance-Based Budgeting
 •Discuss and learn the value of cost and performance management and how it ties to the budgeting process and it\\\'s financial impact
 •Create a culture of change and innovations
 •Target levels of improvement at the activity level
 •Develop action steps for process re-design
 •Increase the production of valued activities
 •Improve managerial accountability and decision making

Case Study: Review of Performance Management and Budgeting
 •Review an actual problem as it is identified and the action steps employed to improve operational results
 •Identify areas of management challenges in program stewardship

4:00    Training Adjourns