Navigating the Federal Customer Experience Act of 2017
Customer experiences with the federal government have long lagged behind those provided by the private sector. This is due, in part, to legislation that restricts citizen feedback. However, this year Congress is considering the Federal Agency Customer Experience Act which would remove those restrictions.
View our complimentary on-demand webinar to learn how to best gather and act on citizen feedback. We'll discuss:
- Current barriers to and strengths of federal CX
- Implications of the Federal Customer Experience Act of 2017
- Best practices for building an effective customer experience program
Relevant Government Agencies
Federal Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Fri, Jul 21, 2017
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Qualtrics
Organizer
Qualtrics Government Team at Carahsoft
