Government Customer Experience Conference @930gov

This event qualifies for 5 CPEs

Changes continue in how the federal government operates and manages technology for improving service, including the Administration challenging government agencies to focus on effective ways to foster citizen engagement.


DGI’s 18th Government Customer Experience Conference — which is free for government professionals — will explore the policies, applications and technologies involved with improving customer experience and citizen services. This annual event is one of the largest serving public sector professionals responsible for improving customer experience and citizen engagement through all aspects of serving citizens to include but not limited to onsite, online, social media, mobile, contact center operations, and more. Annually, conference presenters share practical, actionable information on successful programs, obstacles overcome, future plans and recommendations to boost citizen experience programs.


The 2018 Government Customer Experience Conference will be held in conjunction with Digital Government Institute’s 6th annual 930gov. 930gov: Where IT Comes Together!

Relevant Government Agencies

DOD & Military, Federal Government, State & Local Government

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Tue, Aug 28, 2018, 8:00am - 3:00pm

Complimentary:    $ 0.00

Walter E. Washington Convention Center
801 Mt Vernon Place NW
Washington, DC 20001
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Digital Government Institute

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