Business Etiquette and Relationships

Developing positive interactions necessary to operate a successful business is at the core of business relationships. Business etiquette defines the expected behaviors that involve treating customers, internally and externally with respect and courtesy. Not only do manners matter, but they are easy to learn and simple to practice every day. This class will focus on reviewing rules of conduct- manners, identifying self-orientation, learning how to develop credibility and reliability, discovering and utilizing “netiquette” a combination of etiquette and technology.

The Maryland Women’s Business Center is located at Bowie State University – 14000 Jericho Park Road, Bowie, MD 20715. We are on the 2nd floor of the Center for Business & Graduate Studies in the Bowie Business Innovation Center (Bowie BIC): room 2312. Take the elevator to the 2nd floor. Turn right off of the elevator. We are a separate entity from the University. Our office phone number is 301-383-1550 ext. 104

Note our Policy: No refunds issued for workshops not attended. No walk-ins allowed in our Bowie location.

You MUST register online at www.marylandwbc.org so that we can save a place for you in the workshop.