Service to the Citizen Awards: Champions of Change Program

Welcome! The Service to the Citizen Awards: Champions of Change Program will be held on Thursday, May 2, 2019 at the Willard in Washington, D.C.

The goal of the STTC Award Program is to recognize those public servants who demonstrate excellence in their delivery of services that impact the public’s lives.

Citizens depend on the government for services in their everyday lives and during emergencies. They deserve a 21st century experience and a government that works for them. When a citizen needs government during important moments in their life, it’s important that the government is there to serve and able to access government services anytime, anywhere, and on any device.

Protecting the health and safety of the public is one of the core functions of government. Additionally, the government enables citizens to live the American dream. They provide loans and services for citizens to start a small business, buy a home, or pursue higher education in a college or university. Whether they are a veteran, a senior citizen, a student, a traveler or the victim of a national emergency, the government touches your life at important moments from birth to death and beyond at work and at play.

There are heroes across the government that work tirelessly to provide the best services possible under sometimes difficult rules, politics and circumstances. They deserve to be recognized. Recognition of these commitments will go a long way towards changing the culture in government. The Service to the Citizen: Champions of Change Program is a groundbreaking program that has the potential to begin the service transformation process.