Genesys CX Tour: New York
Genesys CX Tour: New York
Date: April 25, 2019
Time: 3:00pm - 5:00pm
Location: The Westin New York at Times Square
270 West 43rd St
New York, NY 10036
Are you ready to revolutionize how you interact with your customers?
Leverage modern technology for innovative engagement
The next stop on Genesys CX Tour is New York City. Join us for an afternoon learning about cutting-edge technology that will transform your citizen engagement to meet the ever-changing customer expectations.
Discussion topics:
- Deploying AI Technologies now - with Amazon Lex and Altocloud
- Managing Voice, Email, Chat, Text, and Social Media through one agent interface
- Collaboration and journey mapping tools to help bridge the gap between customer service, support, and marketing
- Ensuring flexibility through BYO Carrier and open API Platform
Relevant Government Agencies
Other Federal Agencies, State Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Thu, Apr 25, 2019, 3:00pm - 5:00pm
Cost
Complimentary: $ 0.00
Where
The Westin New York at Times Square
270 West 43rd St
New York, NY 10036
Get directions
Website
Click here to visit event website
Organizer
Genesys Gov Team at Carahsoft Technology Corp.
