Exploring the Role of Monitors in Improving Employee Experience

Customer Experience (CX) is a vital focus area for businesses because of its direct impact on business growth. Improving CX moves beyond internal enables of employee productivity and extends to the larger scope of improving employee experience (EX). With positive EX, employees are more likely to be engaged and deliver positive CX.

This Forrester study explores the correlation between CX and EX, and provides insights on the role investment in monitors has in improving EX.

The study looks at these 3 key areas of monitors and how they improve EX, namely:
a.Ergonomics of the monitor
b.Front of Screen performance
c.Connectivity