Call Center Optimization with Google Cloud CCAI
Join this webinar to learn more about:
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How to augment an existing call center with virtual agents
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How Artificial Intelligence can improve constituent interactions with government
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The overall benefits to the government of implementing a scale solution
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Common integration patterns to go beyond simple FAQs to fully functional agents
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How analytic warehouses provide critical insights to policymakers
Speaker and Presenter Information
Relevant Government Agencies
Office of Personnel Management, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Tue, Aug 11, 2020, 1:00pm - 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Google Cloud Government Team at Carahsoft