Navigating Uncertain Times: Delivering the Mission through People

This event qualifies for .1 CEUs

This event qualifies for 1 CPEs

This event qualifies for 1 CLPs

As states face the impact of the pandemic, budgetary shortfalls, and heightened uncertainty, the government workforce continues to be the most critical connection between the mission and the citizen.

Research indicates that agencies that communicate transparently, collect and act on employee and citizen feedback, and make smart investments in training and technology are well-positioned to help their employees navigate the impacts of the COVID-19 pandemic and beyond.

This webinar will take an in-depth look at results of a recent survey of state and county-level government employees that details what agencies need to do to effectively serve citizens and deliver on their mission.

Speaker and Presenter Information

	Nelson Moe Chief Information Officer, Commonwealth of Virginia
	Andrea Everett Head of Research, Medallia Institute
	David Gregg Lead Solutions Consultant - SLED Medallia
	Lee Becker Solutions Principal,Medallia & former Chief of Staff, Veterans Experience Office, Dept. of Veterans Affairs

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC, Federal Government, State & Local Government, FDA, Foreign Governments/Agencies, NSA, FCC