Develop a Human-Centered, Data-Driven Communications Strategy


This event qualifies for 1 CPEs


COVID-19 has accelerated government’s need to more effectively reach, serve and respond to the needs and interests of the always-on, always-connected public. With accelerated digital transformation underway, and an unprecedented rise in demand for trustworthy information, government communicators need a sound strategy to guide their efforts in the months ahead.

 

Leading organizations prioritize understanding customer needs and pain points as they work to lay the foundations for high-performing experiences and programs that can become increasingly personalized and automated over time. Register today and join your government peers to learn how to build a communications strategy that drives better outcomes, performance, and results using civic engagement technology that’s built to help governments transform their websites, outbound communications, and digital forms/services into a scalable, measurable, and secure digital foundation.

 

We’ll also look at common challenges including how to:

  • Break down departmental silos and bring together key stakeholders
  • Continue digital and organizational transformation progress year-over-year 
  • Eliminate customer pain points 
  • Show measurable progress against your agency’s mission

Speaker and Presenter Information

  • Bryan Martin Firvida, Senior Project Manager, Granicus Experience Group
  • Nick Geier, Digital Engagement Strategist, Granicus Experience Group

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Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Thu, Nov 5, 2020, 11:00am - 12:00pm ET


Cost
Complimentary:    $ 0.00


Website
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Event Sponsors


Organizer
Digital Government Institute


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