FCW Summit: Digital Government
This event qualifies for 4 CPEs
Whether it's delivering better care for veterans, transforming internal business processes to make federal employees more effective and efficient, or improving the citizen experience on federal websites, digital government aims to enable better government. New tools and technologies are an essential part of these efforts, but the true transformation takes place in the analog world -- rethinking business processes, changing the workplace culture and elevating services to meet today's customer expectations.
Federal agencies have pursued these goals for years, yet too many digital efforts still fail to deliver as expected. And with a new administration in 2021, reassessment is in store for most every initiative.
Please join us for FCW's 2021 Digital Government Summit, which will explore how agencies can better streamline operations, pursue missions more effectively and deliver greater value to citizens.
Attendees will come away with a better understanding of:
- How to manage digital services across multiple channels
- Data’s growing role in user-centric design
- Common obstacles to digital transformation
- The importance of self-service in a citizen services strategy
- Security considerations in digital services
- Advancements in citizen relationship management
- Leadership's role in cultivating a culture of innovation
- Acquisition strategies for digital services
- Shared digital services and interagency resources
Speaker and Presenter Information
Arthur Chin*
Digital Service Officer
HUD
Wanda Jones-Heath*
Chief Information Security Officer
U.S. Air Force
Florence Kasule*
Director of Procurement
United Digital Service
Department of Defense
Phil Lam*
Director of Identity Portfolio, Technology Transformation Services
General Services Administration
Nicholas Langle
Lead User Experience Software Developer
Department of Energy
Michael H. Mestrovich*
Principal Deputy Chief Information Officer
Department of State
David Spirk
Chief Data Officer
Department of Defense
Courtney Winship
Chief, Digital Services Division
Office of Citizenship & Application Information Services
U.S. Citizenship and Immigration Services
*Pending Agency Approval
Relevant Government Agencies
Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, CIA, FEMA, Census Bureau, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, USAID, National Guard Association, Federal Government, FDA, NSA, FCC
View Exhibitor/Sponsorship Details
Event Type
Virtual
When
Wed, Mar 3, 2021, 8:15am - 1:00pm
Cost
Government/Military: | $0.00 |
Washington Technology Insider: | $299.00 |
Industry/Contractor: | $445.00 |
Website
Click here to visit event website
Event Sponsors
Organizer
Public Sector 360