An Executive Guide for Creating a Customer 360 Strategy
Delivering effective, engaging customer experiences requires you to see and understand your customer relationships from every angle. By identifying the technological and organizational gaps that create blind spots, you can plan and prioritize the next steps in your digital transformation.
Join experts from Eckerson Group and Informatica for “An Executive Guide for Creating a Customer 360 Strategy” to learn what you need to consider in terms of people, process, and technology:
- Modern customer data management capabilities
- Best practices for CX strategy and organizational readiness
- A maturity model for assessing and improving customer data management
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Tue, Feb 23, 2021, 8:00am
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
Informatica