Extraordinary Customer Engagement in the Digital Age
What if there was a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagement across all touch points?
Nuance delivers virtual assistants, live chat, and messaging from automated tools for the savvy self-server to human assistance that gives the customer one-tone personalized service.
Join us for a Nuance demonstration about how digital engagement solutions can help your agency deliver a seamless, user specific journey across all channels and devices using:
- Integrated reporting
- Multi-device delivery
- Effortless conversations
- Continuous learning loop
- Contextual omni-channel journey
Speaker and Presenter Information
Elizabeth Savage, Team Lead for Nuance, Carahsoft
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Mar 24, 2021, 1:30pm - 2:15pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Nuance Government Team at Carahsoft