Power of Proactive Outreach and Customer Engagement

This event qualifies for 1 CPEs

Join us, Adobe, Accenture, and your industry peers from the Department of Treasury to discover how to modernize your communications, engage citizens more effectively, and deliver relevant information to everyone your serve.
During this complimentary webinar, Adobe and Accenture will discuss current trends in the federal customer experience (CX) landscape and how they might impact and influence your digital transformation.
Specially, this session will:
  • Look at the Customer Value Framework Accenture uses to guide federal CX leaders in formulating and executing their strategies to deliver the best CX at the lowest cost
  • Explore how the Department of Education's Office of Federal Student Aid is using Adobe Campaign to provide timely, relevant information to the public
  • Cover the power of proactive outreach and engagement in delivering cost-effective and delightful service experiences
Don't miss this opportunity to discover how to accelerate your agency's outreach and engagement efforts and hear tips and best practices from industry experts - register today!

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government

Event Type

This event has no exhibitor/sponsor opportunities

Thu, Apr 22, 2021, 2:00pm - 3:00pm ET

Complimentary:    $ 0.00

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Event Sponsors


Adobe Government Team at Carahsoft

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