How AI and Machine Learning Powered Chatbots Are Saving Government Agencies Time and Money

This event qualifies for 1 CPEs

While customer service chatbots are commonplace on websites in the private sector, they are just now appearing on government websites. Early results show chatbots can increase customer satisfaction while saving agencies both time and money.
Join our complimentary webinar to discover how Citibot's automated chat solutions help federal, state, and local governments achieve operational excellence, increase citizen engagement, and provide a modern customer service experience for residents.
Specifically, learn how Citibot, with the support of AWS, can:
  • Build a personalized knowledgebase to rapidly deploy a customer service chatbot using cutting edge machine learning technology
  • Generate conversational data to improve government effectiveness in real time
  • Make machine learning and AI more accessible for the everyday IT practitioner with AWS machine learning expert Jean-Pierre and his team
Register today and learn how Citibot and AWS technologies make deployment and operations of a chatbot simple for government agencies!

Speaker and Presenter Information

Jean-Pierre Dodel
Sr. Product Manager,
Amazon Web Services
       Bratton Riley
       Founder and CEO,

Relevant Government Agencies

Other Federal Agencies, Federal Government

Event Type

This event has no exhibitor/sponsor opportunities

Thu, May 13, 2021, 2:00pm - 3:00pm ET

Complimentary:    $ 0.00

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Event Sponsors


Citibot Government Team at Carahsoft

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