Extraordinary Customer Engagement in the Big Flat World




What if there was a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagements? Delivered through virtual assistants, live chat, and messaging from automated tools for the savvy self-server, and human assistance that gives the customer one to one personalized service.

 

During this demo desk, you will learn how to connect to your customers effortlessly and help them find the answers they need quickly. Nuance digital engagement solutions can help your agency deliver a seamless, user specific journey across all channels and devices using:

  • Contextual Omni Channel Journey
  • Effortless Conversations
  • Multi-Device Delivery
  • Continuous Learning Loop
  • Integrated Reporting

Speaker and Presenter Information

Elizabeth Savage, Senior Team Lead for Nuance, Carahsoft

Relevant Government Agencies

Other Federal Agencies, State Government, Federal Government, State & Local Government


Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Wed, Jul 28, 2021, 2:00pm - 3:00pm ET


Cost
Complimentary:    $ 0.00


Website
Click here to visit event website


Event Sponsors

Nuance


Organizer
Nuance Government Team at Carahsoft


Contact Event Organizer



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