Optimizing SOC Operations - ICIT Virtual Briefing

This event qualifies for 1 CPEs

Briefing Summary:

Security operations centers (SOC) are the backbone of the cybersecurity industry providing defense, mitigation, and incident response against risks and attacks. However, SOCs are often criticized as ineffective, and one of the most frequently asked questions about SOC performance is “how to measure SOC effectiveness?” While mean time to resolution (MTTR) is the standard measure of effectiveness, this high-level measurement does not address the underlying optimization and performance improvement opportunities. SOC teams cite lack of visibility to attack surfaces, analyst burnout and turnover, and lack of budget for technology enhancements as the rationale for low performance.


Effective SOC performance is a critical factor for cybersecurity success in a rapidly evolving threat landscape. In this session, an expert panel will discuss recommendations to improve SOC performance such as automation, machine learning, strategic alignment, and analyst burnout. Invite your SOC managers and analysts to join us as we explore opportunities to optimize SOC performance.


Session Outcomes:

  1. Identifying critical drivers for SOC performance (beyond MTTR)
  2. Recognize the value of strategic alignment in SOC operations
  3. Differentiate between high and low performing SOCs
  4. Understand the barriers to optimal performance
  5. Discuss recommendations and enhancements to SOC support performance

Speaker and Presenter Information

ICIT Panelists and Contributors:


- Colonel Joshua Rockhill, Commander 688th Cyberspace Wing, USAF

- Jennifer Saunders, Branch Chief, Computer Security Incident Response Center (CSIRC)

- Dan LaGraffe, Deputy CISO, US DOE

- Gunter Ollmann, CSO, Devo

- Moderator: Joyce Hunter, Executive Director, ICIT

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Census Bureau, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, USAID, State & Local Government, National Guard Association, EEOC, Federal Government, FDA, Foreign Governments/Agencies, NSA, FCC

Event Type

This event has no exhibitor/sponsor opportunities

Tue, Oct 26, 2021, 1:00pm - 2:00pm

Complimentary:    $ 0.00

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Event Sponsors

Institute for Critical Infrastructure Technology

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