How AI Shaped States' Response to a Crisis - And What It Means For Future Adoption

States throughout the U.S. have made broad gains in their adoption of artificial intelligence – especially in chatbots and digital assistants in combination with robotic process automation – as they worked to respond to the COVID-19 pandemic.

This is one finding from the 2021 survey of state governments by the NASCIO, IBM and the Center for Digital Government.

Join Government Technology on October 27 at 12 p.m. Pacific/3 p.m. Eastern as we unpack our survey of over 30 states as well as insights from more than 10 in-depth interviews with high-level state agency IT leaders about how the pandemic spurred AI adoption and how they see their states leveraging this technology in the coming years.