2022 Insurance Outlook: Digital and Talent Transformation Accelerating

The COVID-19 outbreak altered the habits, preferences, and expectations of consumers and employees, speeding up plans to digitize operations. How might insurers build on these capability upgrades to bolster growth in a recovering economy, while reinventing their business model and workplace to meet post-pandemic needs? We’ll discuss:

• Adapting return-to-office strategies to accommodate a hybrid workforce and attract top talent
• Tackling sustainability challenges such as climate risk, diversity, and financial inclusion
• Integrating advanced technologies and alternative data, while enhancing cybersecurity
• Addressing emerging exposures and explore new markets